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Detailed Insurance Information and Office Policies for Orthopedic Physical Therapy, Inc. |
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Your First Visit:
Insurance and Legal Information PT Links:
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Insurance:
On your first visit, your insurance coverage will be verified. After a verification has been made, the Receptionist will discuss your co-payment amount due at each visit. WE DO NOT BILL FOR CO-PAYS. |
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| Billing:
Health Care Management Group handles a portion of Orthopedic Physical Therapy's billing. You will receive a statement of charges and payments after approximately 2 weeks and thereafter every 27 days. You can contact Health Care Management Group at (804) 288-9090 with any questions regarding your statement. In addition, the Office Manager will always be available to help and to answer your questions if needed. The filing of insurance claims is a courtesy that is extended to the patients of Orthopedic Physical Therapy. If your insurance company requires a co-payment, this will be collected at each visit. You are also responsible for payment of your deductible each calendar year if this has not been fulfilled when you begin therapy. Furthermore, if you are in litigation or have been in an auto accident and are relying on third-party insurance, payment for physical therapy services is your responsibility at the time of each visit. If necessary, a payment plan can also be set up with the Office Manager. Regardless of your situation, you are ultimately responsible for the payment of your treatment. All payments may be made by check, credit card, or cash. |
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| Cancellations:
If you are unable to keep your appointment, kindly give us 24 hours notice of cancellation or there may be a charge. |
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| Auto Insurance:
We do not file auto insurance. This is the patient's responsibility. |
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| Litigation
Accounts with Attorneys:
Orthopedic Physical Therapy WILL NOT HOLD LITIGATION ACCOUNTS FOR SETTLEMENT. You must make arrangements with the Office Manager for payment of these accounts. |
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| Copies
of Records:
All requests for copies must be accompanied by a signed release. Upon receipt of copies, payment for said copies are due in full. The fee for copies is $0.50 (fifty cents) per copy. |
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| Purchasing
Supplies:
When purchasing supplies from Orthopedic Physical Therapy, payment must be made at the front desk when picking up the supply. The patient will receive a receipt that can be used for insurance purposes. Orthopedic Physical Therapy does not file claims with insurance companies for supplies. In addition, payment for lymphedema bandages is required when receiving the bandages. Payment for custom-ordered compression garments is required at the time the order is to be placed. |